Terms of service

Overview

Welcome to WildField Herbs.

The terms "we," "us," and "our" refer to OVVA LLC, the company operating this website and online store (the "Store"). Through this website, we provide access to our products, information, content, and related services (collectively, the "Services"). We sell exclusively to customers located in the United States.

By visiting our website, browsing, or purchasing from us, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree with these Terms, you must not use our Services.

FDA Disclaimer

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Herbal teas and liquid extracts sold on this website are intended as dietary/herbal supplements and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before using any herbal product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

1. Eligibility & Account Responsibility

By using our Services, you confirm that:

  • You are at least 18 years old;
  • Any information you provide is accurate, current, and complete;
  • You are responsible for maintaining the confidentiality of your account credentials (if applicable).

You are solely responsible for all activities under your account.

2. Our Products

We offer herbal teas, liquid extracts, and other natural wellness products.

We make every effort to accurately display product descriptions, images, and specifications. However:

  • Colors and appearance may vary depending on your device settings;
  • Packaging may change from time to time;
  • Product descriptions may be updated without prior notice.

As noted above, our products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated and legally permitted.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase.

We reserve the right to accept or decline any order at our discretion. An order is considered accepted only after payment has been processed and confirmation has been sent.

We may limit quantities or refuse orders that appear to be placed for resale or commercial distribution without authorization.

Once an order has been processed, cancellation may not be possible.

All purchases are subject to our Returns & Satisfaction Policy.

4. Pricing & Payments

All prices displayed are subject to change without notice.

Applicable sales tax and shipping fees may be added at checkout depending on your location within the United States.

You agree to provide accurate and complete billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method.

5. Shipping & Risk of Loss

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers or events beyond our control.

Risk of loss and title transfer to you once the products are handed over to the carrier.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, branding elements, and design — is owned by us or our licensors and is protected by applicable U.S. intellectual property laws.

You may use the website for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

7. Third-Party Tools & Links

Our Services may include links to third-party websites or tools.

We are not responsible for the content, accuracy, or practices of any third-party services. Accessing third-party websites is done at your own risk.

8. Feedback & User Content

If you submit reviews, feedback, suggestions, or other content ("Feedback"), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish such content for marketing or operational purposes.

You agree that your Feedback:

  • Does not violate any law;
  • Does not infringe on third-party rights;
  • Is not misleading, harmful, or unlawful.

We reserve the right to remove content at our discretion.

9. Errors & Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability.

We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted.

10. Prohibited Uses

You may not use our Services:

  • For any unlawful purpose;
  • To violate intellectual property rights;
  • To distribute harmful software or malicious code;
  • To interfere with website functionality;
  • To collect personal data of other users without consent.

We reserve the right to suspend or terminate access if these Terms are violated.

11. Disclaimer of Warranties

The Services and products are provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free access to the website.

Some U.S. states do not allow certain limitations on implied warranties, so parts of this section may not apply to you.

12. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our Services;
  • Purchase or use of our products;
  • Inaccuracies or omissions on the website.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your violation of these Terms;
  • Your misuse of the Services;
  • Your violation of any law or third-party rights.

14. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.

Any disputes shall be resolved in the state or federal courts located in New York, unless otherwise required by mandatory consumer protection laws applicable to your state of residence.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

The current version will always be available on this page. Continued use of the Services after changes are posted constitutes acceptance of those changes.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

management@wildfieldherbs.com
OVVA LLC
44-70 21st Street #3145
Long Island City, New York 11101