Shipping policy
Thank you for visiting and shopping with us. Below you will find the terms and conditions that apply to the shipment of our products. We currently ship only within the United States.
Order Processing Time
All orders are processed within a few business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, product launches, or seasonal promotions, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.
Please ensure that your shipping information is accurate and complete to avoid delays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout and depend on:
- Order weight and size
- Selected shipping method
- Delivery destination within the United States
Estimated delivery times are displayed at checkout before completing your purchase.
Please note that delivery times are estimates and may vary depending on your location or carrier-related delays.
Shipping Methods
We work with reliable domestic shipping carriers. Available shipping options (standard, expedited, etc.) will be shown at checkout based on your delivery address.
Shipment Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking details may take up to 24 hours to become active in the carrier's system.
Shipping to P.O. Boxes
We may ship to P.O. boxes where supported by the selected carrier. Availability depends on the shipping method chosen at checkout.
If a shipping address is not serviceable, we will contact you for clarification.
Damaged or Lost Shipments
We carefully package all orders to ensure safe delivery.
If your order arrives damaged, please contact us within 48 hours of delivery and provide:
- Your order number
- Photos of the damaged product
- Photos of the outer packaging
If a shipment is lost in transit, please contact us so we can investigate the issue with the carrier.
Please retain all packaging materials until the issue has been resolved.
Returns
For detailed information regarding returns, refunds, and eligibility, please refer to our Return & Satisfaction Policy.
