Privacy policy
Privacy & Data Protection
Last updated: January 16, 2026
WildField Herbs (“we,” “us,” or “our”) operates this website and online store to provide customers with access to our herbal extracts, teas, and related products (the “Services”). Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services securely.
This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall govern with respect to matters concerning personal information.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you as an individual. This does not include anonymous or aggregated information that cannot be used to identify you.
Depending on how you interact with WildField Herbs, we may collect the following categories of personal information:
Contact Information
Name, billing and shipping address, email address, and phone number.
Payment & Transaction Information
Payment details (processed securely through Shopify and payment providers), transaction history, order details, returns, and exchanges.
Account Information
Username, password, preferences, and account settings (if you create an account).
Shopping & Activity Information
Products viewed, added to cart or wishlist, purchased, returned, or exchanged.
Communications
Information you provide when contacting customer support or communicating with us.
Device & Technical Information
IP address, browser type, device type, operating system, and interaction data collected through cookies and similar technologies.
How We Collect Your Information
We collect personal information:
Directly from you when you place an order, create an account, subscribe to emails, or contact us.
Automatically when you use our website through cookies and analytics tools.
From service providers (such as Shopify and payment processors) that help us operate our store.
From marketing or business partners where permitted by law.
How We Use Your Personal Information
We use your information to:
Provide and Fulfill Orders
Process payments, ship products, manage returns, and maintain your account.
Improve Your Experience
Personalize your shopping experience, remember preferences, and recommend relevant products.
Marketing Communications
Send promotional emails, newsletters, and product updates (you may unsubscribe at any time).
Security & Fraud Prevention
Protect our website, detect fraudulent activity, and maintain secure transactions.
Legal Compliance
Comply with applicable laws, respond to legal requests, and enforce our policies.
How We Share Personal Information
We may share your personal information only when necessary and for legitimate business purposes:
With Shopify and trusted service providers (payment processing, shipping, analytics, IT services).
With marketing partners to deliver advertising, where permitted by law.
When required by legal obligations.
In connection with a business transaction (e.g., merger or restructuring).
We do not sell your personal information.
Relationship with Shopify
Our store is hosted on Shopify. Shopify processes certain personal information to provide secure hosting, payment processing, and analytics services. In some cases, Shopify may process data independently in accordance with its own Privacy Policy. You can learn more at https://privacy.shopify.com
.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Катя, [24.02.2026 12:42]
Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Data Security & Retention
We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the Internet is completely secure.
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Withdraw consent for marketing communications
Object to certain processing activities
To exercise your rights, please contact us using the details below.
International Transfers
Your information may be processed outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses for international data transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
management@wildfieldherbs.com
OVVA LLC
44-70 21st Street #3145
Long Island City , New York 11101