Política de envío

Shipping & Delivery

Thank you for visiting and shopping with us. Below you will find the terms and conditions that apply to the shipment of our products.

Order Processing Time

All orders are processed within a few business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, product launches, or seasonal promotions, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.

Please ensure that your shipping information is accurate and complete to avoid delays.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout and depend on:

  • Destination country

  • Order weight and size

  • Selected shipping method

Estimated delivery times are displayed at checkout before completing your purchase.

Please note that delivery times are estimates and may vary depending on location, customs procedures, or carrier-related delays.

Shipping Methods

We work with reliable national and international shipping carriers.

Available shipping options (standard, expedited, etc.) will be shown at checkout based on your delivery address.

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking details may take up to 24 hours to become active in the carrier’s system.

Customs, Duties & Taxes

For international shipments, customs duties, import taxes, and additional fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

We recommend checking with your local customs office for more information before placing an order.

Shipping to P.O. Boxes

We may ship to P.O. boxes where supported by the selected carrier. Availability depends on destination and shipping method.

If a shipping address is not serviceable, we will contact you for clarification.

Damaged or Lost Shipments

We carefully package all orders to ensure safe delivery.

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number

  • Photos of the damaged product

  • Photos of the outer packaging

If a shipment is lost in transit, please contact us so we can investigate the issue with the carrier.

Please retain all packaging materials until the issue has been resolved.

International Shipping

We offer international shipping to selected countries.

Availability of shipping destinations may change without notice. If your country is not available at checkout, we currently do not ship to that location.

Returns

For detailed information regarding returns, refunds, and eligibility, please refer to our Return & Refund Policy.